5

We had sudden car trouble and had to be back on the road quickly. Mike immediately helped us and swiftly fixed the problem. He was sweet, accommodating, and gave us great suggestions for the future should we have any car trouble. For all of his trouble, we offered to pay him, especially given his hard work in the 103 degree weather, but he would humbly not accept any payment. This is a true stand up guy with a wonderful shop.

Thanks for your kind words! I hope the rest of your trip is uneventful!

- Twin City Auto
5

I had alternator issues, had to have my car towed...had to have a ride home.... they explained what was needed and that I would be informed as soon as they new... this was 330 on a Tuesday afternoon, I was called at 5pm and was told what was wrong and the part would be there in the am. Wednesday morning at 9am my car was done and ready for pickup... they were friendly and answered all my questions. I will be going to them again in the future.

Thanks very much for trusting us with your Lexus! We would be more than happy to help you anytime!

- Twin City Auto
5

Very happy!! I had 2 vehicles break down on a Friday evening, and first thing Monday morning we had phone calls from these great mechanics with prices and details of what to expect. By Monday evening both vehicles were done!! Can't say enough great things! Amazing costumer service, reasonable prices, and fast! Thanks guys!!!

Thanks so much for taking the time to share your experience with us! We look forward to helping you in the future!

- Twin City Auto
5

I had some ongoing issues with my jeep..and this could have been a stressful experience for someone who knows nothing about vehicles. I took my jeep in on a Friday, they ran some tests on it and by Monday morning I was back on the road and it has been running great ever since. I am very impressed with their friendly service, knowledge, and how they took the time to fix the issue rather than install a part and send me on my way. They were even able to accomodate my request to have it done by a certain time! A big thank you to Bill and everyone who worked on my jeep! I highly recommend this place! :)

Thanks for trusting us with your Jeep! Please come back and see us Vanessa!

- Twin City Auto
5

Have had many dealings with Twin City Auto and each one has been great! They tell you honestly and upfront what repairs are needed and the cost. There are no surprises. My last repair left me car-less and they repaired and drove it to my house so I could go to work. Awesome!

We have enjoyed helping you! Thanks for being our customer and enjoy your time in Montana!

- Twin City Auto
5

I have gone to see Mike and the gang for quite a while and have never had any problems. They are friendly and very helpful,

We have enjoyed helping you and Bill over the last 15 + years, thank you so much for trusting us with your vehicles!

- Twin City Auto
5

Just got finished with my first experience with Twin City Auto, and I have to say that I came away impressed. I had to get two new tires and have the fluids changed in my car. I called up, and was able to get an appointment first thing the next day. Bill (the customer service guy), was far too cheerful for that early in the morning, sort of an infectious sort of happy that made having to pay $670 for the tires and maintenance easier to bear. Speaking of that, the money I paid was definitely fair. He laid the estimated cost the day before, and it matched the price charged exactly. I would trust a mechanic who charges fairly far more than one that will do the job for cheap. I was able to get a free shuttle ride to work and from work so that I could get my car (I didn't have to wait for either). The owner, Mike, was the one who drove me, and he is a pleasant gentleman who really seems to take pride in his business. The invoice I received at the end is probably the best part of the whole process. It meticulously details every single thing they did to my car. Not just "Drained and flushed transmission fluid", it listed each step of the process so that you know exactly what they did. I feel that this was very helpful for someone (like myself) who doesn't know too terribly much about cars. So I'm going to sum up. Cheerful folks who seem to enjoy doing what they do well, quickly, and for a fair price. Can't get much better than that. (Also, they have a massage chair in the waiting area. I couldn't stay to use it, but let's just say I won't be too broken up when my car needs work again :)

Scott, It was great to meet you and I hope you enjoy your term in Scottsbluff! Thank you so much for taking the time to write such a detailed review! Stop by anytime, the massage chair will be waiting!

- Twin City Auto
5

We have been going to Twin City Auto for over 15 years and have not had any problems. ..they help us with quick appointments, etc

5

5

Did a great job. Very efficient, competitive pricing, communicated everything really well and great to work with!!:) Thanks and we will return:)

Thank you Tina!

- Twin City Auto