5

We were traveling from Indiana in our motor home when it kept going into a 'limp mode'. We stopped there and two of the nicest men helped us. First they diagnosed what they were 99 percent sure was wrong. Then because they did not have the equipment to fix it they found a close shop who could fix it for us and could squeeze us in. Thankfully our trip was not in ruin. Thank you to Jerry and his tech partner!

Glad to hear you got it taken care of and safely made it home!

- Twin City Auto
5

Top notch customer service. Honest. These guys are honest, reasonable, prompt and go above and beyond. I’ve now had 3 cars worked on here. The latest being a 2000 Dodge Durango that needed some serious attention. It had be towed to the shop and when it arrived I was immediately notified by email along with an outline of next steps. Shortly thereafter, another email outlining what needs to be done by priority. A welcomed list since it is an older car and we are getting to that repair vs replace moment in time. Emails also include pricing options depending on which way we go. A few more emails back and forth with detailed info and communication. Very impressed. If you are searching for a mechanic/shop, look no further.

Thank you for taking the time to review us! We appreciate you very much!

- Twin City Auto
5

The staff is amazing! Great laughs and wonderful service! Kayla makes scheduling very easy and quotes are spot on. Vehicles are always completed in a timely manner. The work they do is an A+++! I will not take my vehicles anywhere else!

Thanks so much for trusting us with your vehicle! We do appreciate you!

- Twin City Auto
5

Kayla is the best and awesome at what she does! She was quick with getting me prompt answers and answering all of my questions when I called in asking for an opinion on my car! She was very professional and so fun to talk with!! I'll be recommending my friends and family to come and see her for sure!!

Thanks Melissa, you sure made Kayla's day! I know you have many choices to take care of your vehicle, thanks for choosing to support our families! We look forward to helping you for years to come!

- Twin City Auto
5

Very good to work with. Very knowledgeable and honest. Mike always goes above and beyond when we need him. I will definitely continue doing business with them in the future.

You guys are are awesome! Thanks so much for putting your trust in us!

- Twin City Auto
5

Family owned and operated for 30 years now. Honest & Reliable! Not your everyday shop!

Its the great staff we have! Thank you!

- Twin City Auto
1

All I wanted was a quote on labor and I was basically told I might not know what I'm talking about so I need to drive 60 miles for a quote, they dont like giving quotes without seeing it....no thanks a quote is a quote and I'm not driving 60 miles when everyone else I've called kindly gave me an estimate and didnt treat me like an idiot!!

I am sure sorry we made you feel that way! Once we can see the vehicle, get the important information, source the parts, we will gladly give you a price before we do the work. It is our experience that there are way too many variables to accurately price repairs without doing these things. Being accurate has been one of the building blocks for us to reach 30 years in business. I am sorry that we disappointed you, we will discuss how we can be better at our staff meeting. My apologies....

- Twin City Auto
5

Courteous, fast, reliable. Jerry was great. I will be a returning customer!

5

In town for the August 2017 eclipse when our car developed a brake problem. Chose Twin Cities to get the problem fixed and was I ever glad I did. With us planning to leave town the following day, the owner fit us right in to the work schedule with the repair done (professionally and right) by closing time. And with Twin Citied being a NAPA dealer, the repair was warranted to where if there was a problem, I could take it to a NAPA auto repair shop back home. A few days later, the owner even called to make sure that everything was working right. Twin Cities is the kind of place you wish for if you have a car problem on vacation. If I lived in Scott’s Bluff, I for sure would be a steady customer!

Sorry Bob! I just realized I never thanked you for taking the time to leave this nice review, Thank You! If you are through Scottsbluff again, please stop and say Hi!

- Twin City Auto
5

They were quick to fit me in and very fast and dependable. I appreciate the work and the honesty they provided.

We appeciate you! Thanks for your trust in us!

- Twin City Auto