5

Kayla is the best and awesome at what she does! She was quick with getting me prompt answers and answering all of my questions when I called in asking for an opinion on my car! She was very professional and so fun to talk with!! I'll be recommending my friends and family to come and see her for sure!!

Thanks Melissa, you sure made Kayla's day! I know you have many choices to take care of your vehicle, thanks for choosing to support our families! We look forward to helping you for years to come!

- Twin City Auto
5

Very good to work with. Very knowledgeable and honest. Mike always goes above and beyond when we need him. I will definitely continue doing business with them in the future.

You guys are are awesome! Thanks so much for putting your trust in us!

- Twin City Auto
5

Family owned and operated for 30 years now. Honest & Reliable! Not your everyday shop!

Its the great staff we have! Thank you!

- Twin City Auto
1

All I wanted was a quote on labor and I was basically told I might not know what I'm talking about so I need to drive 60 miles for a quote, they dont like giving quotes without seeing it....no thanks a quote is a quote and I'm not driving 60 miles when everyone else I've called kindly gave me an estimate and didnt treat me like an idiot!!

I am sure sorry we made you feel that way! Once we can see the vehicle, get the important information, source the parts, we will gladly give you a price before we do the work. It is our experience that there are way too many variables to accurately price repairs without doing these things. Being accurate has been one of the building blocks for us to reach 30 years in business. I am sorry that we disappointed you, we will discuss how we can be better at our staff meeting. My apologies....

- Twin City Auto
5

Courteous, fast, reliable. Jerry was great. I will be a returning customer!

1

Knowing that they would have to remove the oil pan on my 2002 Jeep and by my request to replace the oil pump which the never did is the reason for this review. After spending $400 I changed the pump myself.

5

In town for the August 2017 eclipse when our car developed a brake problem. Chose Twin Cities to get the problem fixed and was I ever glad I did. With us planning to leave town the following day, the owner fit us right in to the work schedule with the repair done (professionally and right) by closing time. And with Twin Citied being a NAPA dealer, the repair was warranted to where if there was a problem, I could take it to a NAPA auto repair shop back home. A few days later, the owner even called to make sure that everything was working right. Twin Cities is the kind of place you wish for if you have a car problem on vacation. If I lived in Scott’s Bluff, I for sure would be a steady customer!

Sorry Bob! I just realized I never thanked you for taking the time to leave this nice review, Thank You! If you are through Scottsbluff again, please stop and say Hi!

- Twin City Auto
5

They were quick to fit me in and very fast and dependable. I appreciate the work and the honesty they provided.

We appeciate you! Thanks for your trust in us!

- Twin City Auto
5

1

I will never go back to this place. This place is for the rich and has no heart for someone that really needs help

Steven, I am so sorry to hear that you felt like we had no heart... so far from the truth! You were upfront from the start about your situation, we explored every possibility we could think of to get your S10 repaired for the least money, including the option for used parts. I would love to hear how we could have done a better job helping you. I hope that you will find time to give me some feedback on this, I hate to think anyone leaves here feeling that way.

- Twin City Auto