Scottsbluff Auto Repair

One might say the most challenging part of being an automotive service technician at Twin City Auto is diagnosing a problem before it can be fixed.Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's challenging to track down the actual cause of the problem. And it can be frustrating for the vehicle owner because it can take time and money to get to the bottom of a problem. If it's not something obvious, it's easy for the customer to focus on the fixing and not the diagnosing.Let us at Twin City Auto introduce you to something we'll call 'Customer Detective Work' –  helping your technician find clues to what's wrong.We start with the detective basics: What, Where and When. Play along with me; You come in to Twin City Auto and your car is making a funny sound... Q: Where's the sound? A: Around the right front wheel. Q: What kind of sound? A: Kind of a clunk, clunk sound. Q: When do you ... read more

You may remember a song that went, "Objects in the rearview mirror may appear closer than they are." While that was a song about life's lessons, there are a few things we should all know about how important rearview mirrors are to safe driving. While new electronic devices are helping drivers be aware of surrounding traffic in high-tech ways, the good old rearview mirror is still a dependable way of letting you know what's around you.  There are usually 3 on each vehicle, 1 attached to the windshield inside and 2 attached outside on each of the front doors. It's important that they be adjusted properly before you start driving (not while you're driving). Experts say the windshield rearview mirror should cover the area behind the vehicle while the outside mirrors should not simply duplicate that view but extend it to the sides, where blind spots normally are. Your rearview mirrors must be able to hold the positions they're adjusted in; it there's play in them or they move around, y ... read more

If you notice your brakes aren’t working like they used to, that’s the kind of thing that’s important to have checked out soon.  That’s because your brakes are extraordinarily important to the safe operation of your vehicle.  Sometimes you feel like your brake pedal is feeling a little soft or it’s lower than usual. Or you might feel like the brakes are on all the time, holding you back. Maybe when you release the brake pedal, it comes back up more slowly than usual. There are a few different problems that can cause your brakes to feel like any of those things, so bring your vehicle in to us and we can inspect them. One possible cause of those brake issues is a damaged or worn-out brake hose.  Your hydraulic brakes work by carrying brake fluid to each of your wheels.  There are steel lines that carry the fluid most of the way, but because your wheels are moving all the time, a flexible hose is used to connect the steel lines and the bra ... read more

You're heading down the road and you notice your vehicle is sputtering, like it's running out of gas.  But the gauge show's it's still got a quarter of a tank.  So what gives? It could be that your fuel pump is failing, meaning your engine is not getting enough gas to run properly.  While fuel pumps are built to last a long time, sometimes they fail.  Other symptoms you may have a bad fuel pump include your vehicle stalling and then refusing to start again, the engine overheating or a hum or whirr coming from around the gas tank.  Or, your Check Engine light may come on. Most fuel pumps are in the gas tank. They have a small electric motor in them.   When you bring your vehicle to our service center, a technician will run tests to confirm the fuel pump is getting power to it but has failed.  Some vehicles have an access panel so the fuel pump can be removed and replaced.  But in some vehicles that don't have that access panel, the technician ... read more

You may notice that when you get your vehicle's oil changed, your service adviser may recommend that you have your tires rotated at the same time.  The reasons are simple.  That will allow your tires to wear more evenly and reduce the noise your tires make as you drive down the road. There are different ways of rotating tires. If your vehicle has non-directional tires and the same size wheels at each corner, here are the different rotation patterns. For all-wheel drive and rear-wheel drive vehicles, one is called the rearward cross pattern.  The rear tires are moved to the front and stay on the same side of the vehicle, and the front tires are moved to the rear on the side opposite of where they were on the front.  For all-wheel and four-wheel drive vehicles, use the X pattern.  The rear tires are moved to the front on the opposite side of the vehicle, and the fronts are moved to the rear on the opposite side of where they were on the front. For front-wheel dri ... read more

Nearly every modern vehicle on the road today has power steering, a wonderful invention that makes steering take far less effort than it did in the "good old days."  Today, we take our steering for granted: until something goes wrong, that is. Most power steering these days is rack-and-pinion, the rack being a metal bar between the front wheels with notches in it and the pinion being a gear whose teeth fits into those notches.  Adding power assist makes it easy to turn. That assist comes in the form of hydraulic fluid that is pressurized by a pump powered by the engine, an electric motor that adds a power assist or a system that uses both an electric motor and hydraulic fluid. Your vehicle usually gives you a heads up that something is going wrong with its steering. Here are a few signs to look for: A humming, whirring, rubbing or grinding sound coming from you engine compartment when you turn. Signs of hydraulic fluid leaking, such as wet spots under your vehicle. The smell ... read more

You are heading down a flat, newly paved street when all of a sudden you feel it.  Your vehicle jumps a little bit when you're accelerating and changing gears.  You know it's not the surface of the road because it's smooth as silk.  So what did you just feel? That kind of jumping—or grinding or slipping—during gear changes could be a sign of trouble in your automatic transmission.  And it's important to get it checked out fairly soon because some transmission problems that aren't fixed early can lead to more involved and expensive repairs. By far most vehicles on the road in North America have automatic transmissions, and they are workhorses.  Unlike early cars with balky, hard-to-shift manual transmissions, the latest automatics allow you to drive without having to even think about gear changes.  But you should know about a few signs of trouble to look for if they ever start showing up. When you first get going and shift your vehicle from Par ... read more

Don't love winter weather? Here's a list of four things you need to keep a watch on during the winter months. Let's start with coolant levels.  Coolant is as important in cold weather as it is in hot weather.  Think of the term "anti-freeze." Your coolant needs to be adjusted for climate and temperature so the coolant doesn't freeze when the vehicle isn't running. Your service facility will know the right mixture. Next, windshield wiper fluid. Winter weather can be challenging when it comes to visibility, so it's important to have the correct windshield washer fluid.  Some of it is specially formulated for ice and freezing temperatures. And it won't freeze if your vehicle has to sit out in below-freezing temperatures.  And don't forget you can get winter wiper blades that stay clearer in snowy, icy weather than ordinary blades. Don't forget your tire pressure and tread.  After all, tires are what connect your vehicle and the road.  As temperatures go down ... read more

Of the things you think about most, your tires are probably pretty far down the list. That’s understandable because today’s tires are engineered to do their job without needing you to pay too much attention to them. But they DO wear out, and worn tires can contribute to skidding in bad weather, not being able to stop, a ride full of uncomfortable vibrations and, even a sudden blowout. Yikes. Let’s figure out right now how to know if your tires need replacing! Let’s face it. Most of us don’t know the first thing about tires. So, the best way to make sure what shape yours are in is to take your vehicle to a qualified service facility to have the tires checked out by a trained technician.  Here are things they’ll check: Tread.  Tread is the part of the tire that touches the road surface.  Different tires have different tread patterns and something called tread blocks - the raised rubber parts that contact the road. The longer a tire has ... read more

There's lots of good information to read in books and online.  You might not know that you can also "read" your tires and learn a lot about what shape they're in and if they are in need of attention. It's important to know how your tires are doing because a tire failure can be very dangerous to you, your passengers and others on the road near you. You read your tire by looking at the surface that rides on the road, where the tread is.  Check out the outer and inner edges.  If you notice there's more wear on the inner or outer edge than on the rest of the tread, your vehicle could be out of alignment.  Wear on an inner or outer edge could mean your wheels are leaning too much to one side.  When you see this, visit our service center soon to have the alignment checked. What about if both edges are worn? That could be a sign that you don't have enough air in that tire.  In an underinflated tire, the middle is not contacting the road surface as much as the edg ... read more