Yearly Archives: 2019

NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.   That comfortable relationship can extend to professionals you deal with, too.  Think of your accountant, your dentist, your doctor.  Most people try to stick with the same person or firm in those businesses.  They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record.    Ideally, you should have that same relationship with your automotive service facility, like your friends here at Twin City Auto. You may have tried several facilities over the years until you found one that did good work at a reasonable price.  The longer your relationship with your service facility, the better the peop ... read more

Hold the Oil! (Oil Pan Gasket Replacement)

You've likely heard how important oil is to your vehicle's engine. Did you know that there's one part that's responsible for holding that oil so you can use it every day? It's called the oil pan, and it sits at the bottom of the engine. The oil pan is a vital, though simple, part of your engine's lubrication system. Oil circulates through parts of your engine to keep them lubricated. It reduces friction so everything works smoothly. Without oil, friction would quickly destroy your engine. The oil pan keeps that oil contained in the lubrication system, so it's important that the oil doesn't leak out. Since it's a metal part attached to another metal part, there is a gasket between the oil pan and the part of the engine it attaches to. Various things can put stress on the oil pan and gasket, including weather extremes, the speed you're traveling and the condition of the oil. You may drive over a couple of bad roads and kick up debris onto your oil pan. All this wear and tear, heat and ti ... read more

Categories:

Maintenance

Idle Talk about Engines (Causes of Rough Engine Idling)

When you slow down at stoplight, your vehicle's idle should be smooth as silk.  But what happens when the engine is missing or idling roughly? That's your engine's way of telling you, "Hey, I've got something wrong with me and if you don't get someone to find out what it is, I may not start the next time you turn the key." You can help your service facility if you can describe the problem in detail.  Here's a list of things to make a note of: When is the problem happening, when the engine is cold or when it's been running for a while? Does the rough idling occur when I'm accelerating or when I'm going at a steady speed? Does it happen at high speeds?  Does it happen low speeds? Does it happen at both? Make sure you describe the problem in as much detail because it will help a technician diagnose the problem. One of the first things they'll check is how the spark plugs are firing.  Modern iridium plugs are supposed to last a long, long time.  But they CAN even ... read more

How Does Twin City Auto Know What to Recommend?

When you drop your vehicle off at Twin City Auto in Scottsbluff, they don't just poke around under your hood looking for stuff to do. Twin City Auto professionals have lists and procedures they follow for different types of service. First of all, your Scottsbluff service center will note the mileage on your vehicle. They'll then check to see what inspections and services the vehicle manufacturer recommends for a vehicle of your make, model and mileage. If you are a regular customer, they will also check your vehicle's history.If the vehicle manufacturer's recommendations go beyond the services you've ordered, they'll let you know. They'll also indicate whether those services are urgent or if you can wait a while to take care of them. The Twin City Auto pros won't do work that you don't agree to.They will, however, perform inspections while they're servicing your vehicle. They'll check belts, filters and fluids. They'll check your windshield wipers for wear. They'l ... read more

Automotive Tips from Twin City Auto: Rotor Problems

The brake rotor, or disc, is attached to your wheel. The brake pads rub on the rotor to slow your car when you are driving in Scottsbluff.Rotors can warp, crack or become misaligned. They can also be damaged by worn out brake pads that scratch grooves into the surface. These conditions result in less contact surface for the brake pads, leaving you with reduced braking power.Over time and miles, rotors can also wear down below safe specifications. It is important for Scottsbluff drivers to know that simply replacing brake pads on a wheel with a bad rotor will not solve the problem. Depending on their condition, rotors may be resurfaced or replaced.Brake noise or a pulsation in the brake pedal are signs of potential brake problems that should be addressed right away. If you have any brake concerns, please have your friendly and professional Twin City Auto tech perform a thorough inspection.Give us a call.Twin City Auto1802 E Overland Suite #4Scottsbluff, NE 6936130

Categories:

Brakes

STRAIGHT TALK ABOUT STEERING (Loose Steering)

Perhaps you've heard someone use the term "loose steering." And it's pretty much what it sounds like.  You turn the steering wheel and the vehicle's wheels don't seem to go exactly where you thought you were pointing them.  You have to constantly make steering adjustments.  Loose steering is sloppy steering, and it can be a safety hazard.  You need to be able to control your vehicle with pretty much the same precision as the way it was when it came off the assembly line.   If the steering in your vehicle is starting to feel loose and sloppy, there may be some significant suspension issues that need examining by a trained technician. How do you know if your vehicle needs to be looked at? Try turning the steering wheel and see how much play is in it.  One rule of thumb: if you can turn it the distance of a quarter and a dime placed side by side without seeing the outside wheels move, it's time to have it inspected by one of our technicians. Our Twin Cit ... read more

Categories:

Steering

Not-So-Common Sense (Sensor Failures)

So your vehicle won't start.  What's the first thing that comes to mind?  Battery dead? Starter motor worn out? Out of gas?  Well, those are all reasons that make sense.  But your vehicle may be refusing to start because one of its computers is being warned that to do so might damage it.  Here's how that works. You have lots of computers in your vehicle.  They need to know the status of things so there are several sensors monitoring various things going on.  These sensors send information to the computers that adjust the fuel and air mixture so you don't waste fuel.  They know when things aren't quite right and prevent you from starting your engine if that's going to damage it.  Other sensors make sure the coolant is the right temperature, check to see you are not polluting the air and make sure other electronic components are performing their tasks correctly. Here's an example of a sensor doing its job.  Your engine needs oil to lubric ... read more

Tacky or Techie? The Tachometer.

There's a gauge that many vehicles have that says RPM on it.  And there are a lot of people who either don't pay any attention to it or don't even know what it is. Here's why it's a good gauge to know about. It's called a tachometer, and that "RPM" label means it is measuring how many revolutions per minute (RPM) the engine is turning.  Automotive experts know that a vehicle's engine can be damaged if it turns too fast (revving too high) or too slowly ("lugging" the engine). A tachometer (sometimes called a tach) is almost a "must-have" gauge for vehicles with a manual transmission; the driver has to manually change gears; the tach helps the driver know when revolutions are in the optimal range. Some say you don't need a tachometer if you drive a vehicle with an automatic transmission. It's true that most drivers of automatics don't even look at it.  But there are times when paying attention to the tach can help you prevent an expensive repair. Here's a good example.&nbs ... read more

Not So Hot in Scottsbluff

When the weather turns cold, it's nice to crank up the furnace and enjoy the heat. But if your home's furnace doesn't work, it's not too comfortable. Same goes with your vehicle. When the heater's not working, things can get miserable. It could also signal some major problems, which we'll discuss later. A vehicle's heating system is fairly complicated. It's made up of several parts, including a blower motor/fan, a heater core and some mechanical and electrical components. In basic terms, a vehicle's engine warms up coolant which is then sent to the heater core (which is kind of like a small radiator) behind the dash. That blower motor sends cold air through the heater core which heats up the air. Voila! Heat. Diagnosing problems in this system takes a trained mechanic because of the different possible issues. Your heater core may need replacing; they are sometimes in tight spots and may be difficult to work on. Another possible problem could be a defective thermostat, which regulates h ... read more

Categories:

Cooling System

On Board Diagnostics for Your Engine

Starting in 1996, Twin City Auto service technicians have been able to use a standardized diagnostic system to help determine what is wrong with a vehicle. This diagnostic system works in tandem with the Engine Control Modules for each vehicle's engine. The Engine Control Module is a computer that monitors and controls many engine functions.Sensors throughout a vehicle send readings to the Engine Control Module. These readings help the computer make adjustments in various vehicle systems to allow for constantly changing driving conditions and even to compensate for minor problems. However, if the computer encounters a situation it can't adjust for, it turns on the Check Engine light. (The Check Engine light is called the “service engine soon” light on some vehicles.)If the Check Engine light is burning steadily, it indicates a problem that needs to be taken care of soon. If it is flashing, however, the vehicle needs immedia ... read more

Categories:

Diagnostics